FREQUENTLY ASKED QUESTIONS
Receiving a Damaged or Incorrect Product
If you receive a damaged or incorrect product, please contact our Complaints Admin via WhatsApp at +62 813-1000-6646.
To submit a complaint, a complete unboxing video (recorded from the moment the package is first opened) and a clear photo of the shipping label displayed on the package are required. Complaints must be submitted within 7 days of order receipt.
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Your current phone number will be unlinked from this account. We’ll send an OTP verification to your new number
Yay, your account has been successfully verified. Happy shopping!
Choose Verification Method
Choose one of the verification method to receive OTP Code to your phone
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OTP code has been sent via to the number
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Verify Later?
Your phone number will not be saved, but you can add your phone number on the profile page
Your phone number will not be saved, but you can add your phone number on the profile page
