FREQUENTLY ASKED QUESTIONS

Somethinc products are Halal-certified. While several certifications are still in progress, customers may rest assured that all manufacturing facilities, ingredients, and production processes comply with ISO standards, BPOM regulations, and BPJPH requirements.

Products that already carry the Halal logo on their packaging have officially received their certification. For products whose certification is still under process, the Halal logo is not yet displayed and will be updated accordingly once the certification is issued.

If the product you’re looking for is currently out of stock, simply enter your email address in the “Notify Me” field.

You will receive an automatic email notification as soon as the product is back in stock.

Somethinc products are officially notified by BPOM including Dermatologically Tested, meaning the products are tested on human skin under the supervision of certified dermatology experts, as well as Non-Comedogenic Certified, indicating they are formulated not to clog pores or trigger acne.

Therefore, Somethinc products are suitable for regular, daily use.

However, as every skin type and condition may respond differently, we recommend performing a patch test first on a small area of the face or behind the ear. If no adverse reaction occurs, you may continue using the product as part of your routine.

To ensure the authenticity of your product, please follow these simple steps:

• Scan the QR code linked to the product notification number to verify consistency between the NIE and the QR code displayed on the packaging.

• Examine the packaging for any signs of damage, tampering, or faded printing.

• Check the production and expiration dates, and ensure the product’s physical condition such as scent and texture—remains within normal standards.